Trust
Vision & Mission
At Relieverd, our mission is simple yet profound: to make online psychotherapy accessible and affordable to everyone. We understand the barriers that many individuals face when seeking mental health support – whether it's due to financial constraints, geographical limitations, or simply the stigma surrounding mental health issues. That's why we're committed to breaking down these barriers and ensuring that quality mental health care is within reach for all.
Our core values of confidentiality, compassion, professionalism, and evidence-based practices underpin every aspect of our service. We believe that everyone deserves access to compassionate and effective therapy, delivered by qualified professionals who prioritize the well-being of each and every client. With Relieverd, you can trust that you're not just a username on a screen – you're a valued individual on a journey towards healing and growth.
Core Values
These core values exemplify our unwavering commitment to providing exceptional mental health care, grounded in integrity, compassion, and respect for the individual. With Relieverd, you can trust that your well-being is our top priority, and that we will always strive to uphold these values in everything we do.
Altruism
At Relieverd, altruism lies at the heart of everything we do. We believe in the profound impact of selfless giving, and it is this belief that fuels our dedication to making quality mental health care accessible to all. Our team is driven by a genuine desire to alleviate suffering and promote well-being, guided by the principle that everyone deserves the opportunity to lead a fulfilling and mentally healthy life.
Human-Centrality
Central to our service is the unwavering focus on the human experience. We recognize that each individual is unique, with their own challenges, strengths, and aspirations. That's why we prioritize human-centrality in every interaction, ensuring that our clients feel seen, heard, and valued. By placing people at the forefront of our approach, we create a safe and supportive environment where personal growth and healing can flourish.
Discretion
Trust is the foundation of effective therapy, and discretion is our commitment to maintaining that trust. We understand the sensitive nature of mental health issues and the importance of confidentiality in the therapeutic process. Rest assured, your privacy is our utmost priority. With stringent measures in place to safeguard your information, you can feel confident knowing that your journey with us is held in the strictest confidence.
Honesty
Honesty is the cornerstone of any meaningful relationship, including the therapeutic alliance. At Relieverd, we believe in transparent and authentic communication, free from judgment or pretense. From our services and capabilities to our interactions with clients, honesty guides our every decision. By fostering a culture of openness and trust, we empower our clients to engage fully in their healing journey, knowing they are supported every step of the way.
Science & Research
In recent years, the advent of online and computerized therapies has transformed the landscape of mental health care, offering new, flexible, and accessible treatment options for individuals facing a variety of mental health challenges. The table below presents a curated selection of scientific studies that explore the effectiveness of virtual therapies in treating conditions such as depression, anxiety, post-traumatic stress disorder (PTSD), and insomnia. Each study highlights key findings, authors, publication years, and direct links for further reading, providing evidence of the positive impact these digital interventions can have on mental well-being. This comprehensive overview serves as a testament to the potential of online therapy to support and empower those seeking help in their journey towards mental health recovery.
Focusing on the theme of positive impacts and broad outreach, teletherapy and online counseling services have seen a remarkable increase in usage, with over 50 million people worldwide now having accessed mental health services online.
The rise of teletherapy platforms has been particularly notable in recent years, accelerated by the need for remote care options during the COVID-19 pandemic. This digital transformation in mental health services delivery has made psychological support more accessible and convenient for individuals who might have otherwise faced barriers to accessing traditional in-person therapy. This widespread adoption underscores the flexibility and resilience of mental health care provision in the face of global challenges.
Our Team Detailed Information
For each team member, create a mini-profile that includes their qualifications (degrees, certifications), areas of expertise, and years of experience. This isn't just about listing credentials; it's about showing that there's a robust and knowledgeable team behind the service.
Encourage team members to share why they're passionate about mental health care. This could be a short personal statement or anecdote that makes your team relatable and trustworthy.
Transparency
We believe in the power of transparency to foster trust and confidence in our clients. Here's a detailed overview of how our service works and the measures we take to ensure confidentiality and privacy:
How It Works:
-
Signing Up: Getting started with Relieverd is simple and user-friendly. Begin by creating an account on our secure platform, where you'll provide some basic information about yourself.
-
Matching with a Therapist: We take into account factors such as your therapy preferences, specific concerns, and any therapist characteristics you prioritize. Our goal is to pair you with a therapist who is not only qualified but also well-suited to support you on your journey to mental wellness.
-
Conducting Sessions: we understand that every individual has unique preferences when it comes to therapy. That's why we offer flexibility in session formats, including video and voice sessions. Whether you prefer face-to-face interaction or the convenience of messaging, we've got you covered. Sessions are scheduled at your convenience, allowing you to fit therapy into your busy life seamlessly.
Confidentiality and Privacy: At Relieverd, protecting your privacy is our top priority. Here's how we safeguard your information:
-
Data Protection Policies: We adhere to stringent data protection policies in compliance with industry standards and regulations. This includes robust encryption protocols to secure your data during transmission and storage.
-
Confidentiality Measures: Your confidentiality is paramount to us. Our therapists are bound by strict confidentiality agreements and professional ethics codes, ensuring that your personal information and therapeutic conversations remain strictly confidential.
-
Storage and Access: Client information is stored securely on our encrypted servers, accessible only to authorized personnel who require access to provide you with the highest quality of care. We do not share your information with third parties without your explicit consent.
At Relieverd, we're committed to transparency, confidentiality, and privacy every step of the way. You can trust us to prioritize your well-being and ensure a safe and supportive environment for your therapeutic journey.
Commitment to Quality & Improvement
At Relieverd, our dedication to excellence is unwavering. We believe in continually striving for the highest standards of quality in every aspect of our service delivery. Here's how we demonstrate our commitment to quality and ongoing improvement:
Certifications and Accreditations: Our service proudly holds accreditation from reputable bodies within the mental health care industry. These certifications serve as a testament to our adherence to stringent quality standards and our unwavering commitment to excellence.
Continuous Learning: At Relieverd, we understand the importance of staying abreast of the latest research and practices in mental health care. Our team of therapists and mental health professionals is dedicated to ongoing learning and professional development. Through regular participation in workshops, seminars, and continuing education programs, we ensure that our knowledge and skills remain at the forefront of the field. By staying informed about emerging trends, innovative therapies, and evidence-based practices, we empower ourselves to provide our clients with the highest quality of care possible.
Embracing a Culture of Excellence: Quality is not just a goal; it's a fundamental part of our culture at Relieverd. We foster an environment of collaboration, feedback, and continuous improvement, where every team member is empowered to contribute their ideas and insights to enhance our services. By consistently evaluating our practices, soliciting feedback from clients, and incorporating the latest research findings, we remain at the forefront of innovation in mental health care. At Relieverd, our commitment to quality is not just a promise – it's a cornerstone of everything we do.
Legal & Ethical Standards
At Relieverd, we hold ourselves to the highest legal and ethical standards, aligning our practices with global and industry regulations to ensure the utmost integrity and accountability in our service delivery.
Here's an overview of the legal and ethical standards we adhere to:
-
Regulatory Compliance: Our service operates in full compliance with applicable laws and regulations governing online mental health care. We meticulously adhere to regional, national, and international legal frameworks to safeguard the rights and well-being of our clients.
-
Professional Ethics: Our team of therapists and mental health professionals strictly adhere to the ethical guidelines and principles established by leading regulatory bodies and professional associations. This includes but is not limited to ethical codes set forth by organizations such as the American Psychological Association (APA), the British Association for Counselling and Psychotherapy (BACP), and others relevant to the jurisdictions in which we operate.
-
Confidentiality and Privacy: We prioritize client confidentiality and privacy, upholding the highest standards of data protection and security. Our therapists are bound by strict confidentiality agreements and professional ethics codes, ensuring that all client information and interactions remain strictly confidential.
-
Informed Consent: We uphold the principle of informed consent, ensuring that clients are fully informed about the nature of our services, the therapeutic process, and any potential risks or benefits. Clients have the right to make informed decisions about their treatment, and we respect their autonomy and agency in this regard.
-
Continuous Professional Development: Our team is committed to continuous professional development, staying abreast of the latest research, best practices, and advancements in the field of mental health care. By investing in ongoing education and training, we ensure that our services reflect the most current and evidence-based approaches to therapy.
At Relieverd, we recognize the importance of upholding legal and ethical standards as pillars of trust and accountability in our service delivery. You can have confidence in our commitment to maintaining the highest levels of integrity and professionalism in every aspect of our operations.
A Note on Personalized Care
Explain how your service goes beyond one-size-fits-all solutions to provide care that's tailored to each client's unique circumstances and needs.
Clearly explain your commitment to privacy and the steps you take to secure client information. Be specific about encryption, compliance with health information privacy laws, and any other security measures.
Contact Information
Please utilize this form to connect with our dedicated Customer Success Team for any queries, concerns, or feedback you wish to share. Your satisfaction is our priority, and we are here to provide assistance and support.
Additionally, feel free to explore our FAQ section for swift resolutions to commonly raised questions. Email us at support@relieverd.com
For emergencies call your local authorities. If it is Relieverd-related call +49 17 626 584 700